Privacy Policy
Last Updated: August 22, 2026
At AirVexa, we respect your privacy and are committed to protecting the personal information you provide when using our website, airvexa.shop, and purchasing our products.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order history
- Account information
- Information you provide when contacting customer support
- Website usage and device information
We only collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations and updates
- Respond to customer service requests
- Manage your account
- Process returns, refunds, and exchanges
- Improve our website, products, and services
- Send marketing communications when you have agreed to receive them
- Prevent fraud and protect our website
- Comply with applicable legal obligations
3. Payment Information
Payments may be processed through third-party payment providers. AirVexa does not necessarily store your complete payment card information on its own servers.
Payment providers may collect and process payment information according to their own privacy policies.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep your shopping cart functioning
- Remember preferences
- Maintain account sessions
- Understand website traffic
- Improve website performance
- Provide relevant marketing where applicable
You can adjust cookie settings through your browser.
5. Sharing Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website and hosting providers
- Customer support services
- Fraud prevention services
- Analytics and marketing providers
We do not sell your personal information as a commodity.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites or services. AirVexa is not responsible for the privacy practices or content of websites that we do not operate.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, contact us using the information below.
9. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
AirVexa
107 Fred Hecht Dr #107
Spring Valley, NY 10977
United States
Email: support@airvexa.shop
Phone: 845-845-8087
Hours: Monday–Friday, 9:00am–5:00pm ET